PRIVACY POLICY

This Privacy Policy describes how our fashion brand e-commerce website, specializing in fashion accessories, scarves, sheilas, and turbans, based in Dubai (hereinafter referred to as "the Company," "we," "us," or "our") collects, uses, protects, and shares the personal information ("Personal Data") of individuals who visit our website or make any purchases from us. This policy applies to all services offered by our fashion brand.

 

Collection of Personal Data: a. Information you provide to us:

  • When you create an account or make a purchase, we may collect your full name, email address, mailing address, phone number, and payment information.
  • When you communicate with us via email or through our website, we may collect your email address and any information you provide.
  • If you choose to participate in our promotions, contests, or surveys, we may ask for your Personal Data to facilitate these activities.

Information we collect automatically:

  • When you visit our website, we may collect technical information automatically, such as your IP address, browser type, device information, and log data.
  • Use of Personal Data:
  • We use your Personal Data to process your orders, deliver products, and communicate with you regarding your purchases.
  • With your consent, we may use your Personal Data to send you promotional emails, newsletters, updates, and marketing communications about our products, discounts, and special offers.
  • We may use your information to personalize your experience on our website and improve our services.
  • We may gather and analyze data to improve our website usability, customer service, and overall user experience.

Protection of Personal Data:

  • We implement appropriate security measures to protect your Personal Data from unauthorized access, alteration, disclosure, or  any other form of misuse.
  • We restrict access to your Personal Data to authorized employees and relevant third-party service providers who need to access it in order to fulfill their duties.
  • We use secure payment gateways and encrypt sensitive information during transmission to ensure the safety of your financial data.

Sharing of Personal Data:

  • We may share your Personal Data with trusted third-party service providers who assist us in delivering our services, such as logistics and payment processing
  • We may share your Personal Data when required by law, regulation, legal process, or governmental request.
  • We will not sell, rent, or trade your Personal Data to third parties for marketing, advertising, or any other purposes without your consent.

Cookies and Tracking Technologies:

  • We use cookies and similar tracking technologies to enhance your browsing experience on our website, analyze usage patterns, and provide personalized services.
  • These technologies may collect information such as your IP address, browser type, device information, and website usage data.
  • You can control cookies through your browser settings, but certain features of our website may be unavailable if cookies are disabled.

Data Retention:

  • We retain your Personal Data as long as necessary to fulfill the purposes mentioned in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights:

  • You have the right to access, correct, update, or delete your Personal data.
  • You can opt-out of receiving promotional emails or marketing communications by unsubscribing or contacting us.
  • We will respond to all requests within a reasonable time and in accordance with applicable laws.

Changes to the Privacy Policy:

  • We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services after the changes indicates your acceptance of the revised Privacy.

If you have any questions or concerns about our Privacy Policy or the use of your Personal Data, please contact our support team at connect@bahiyaelashkar.com